FAQs

Here are some of our most commonly asked questions.  If you need further assistance, please visit our Get Help page and we'll be glad to answer any further questions!

 

How long will my order take to arrive?

Item orders are shipped via UPS Ground, FedEx, or USPS, depending on the weight and product line.  Orders are shipped the following business day and are usually received within 7-14 days from the day you place your order.

 

Can I track my order?

Yes, we will provide you with a tracking number as soon as it becomes available.

 

What if I want to return an item?

Sure, please see our Returns & Refunds page for instructions!

 

How can I get in touch if I have a problem with my order?

Simply visit our Get Help page

 

How can I pay for my order?

 

We accept most major credit and/or debit cards, as well as PayPal.

 

Will my order arrive all in one parcel?

Because some of our items come from different locations, you may receive two or more parcels.